Branding Needs a New Operating Model

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Branding Needs a New Operating Model

For more than a decade, performance marketing has operated with surgical precision. Every click is tracked, every conversion tied to ROI. Branding, by contrast, is still built on delayed surveys, siloed studies and proxy metrics that reveal little about what truly drives outcomes.

That gap is no longer defensible.

The cost of a lagging discipline

Marketers today face more complexity than ever: fragmented audiences, shrinking budgets and boardrooms demanding proof of brand ROI. Yet brand measurement frameworks remain stuck in an old paradigm – too slow, too static and too detached from activation.

Consider brand lift studies. They have brought accountability into branding, and that is a step forward. But in practice, they appear in fewer than 5% of campaign briefings. Too often they are treated as a one-off exercise rather than a consistent source of intelligence. Results usually arrive only once a campaign has ended, sometimes weeks later. By then, the chance to act has passed.

Why brand lift must evolve

The problem is not that brand lift lacks value. The problem is that it is underused and disconnected. On its own, it cannot deliver the speed and consistency modern marketers need.

Brand lift should evolve from being a retrospective report into a living feedback loop. It should fuel predictive models, enrich attention data and inform optimisation while campaigns are still live. Without that shift, it risks remaining proof in hindsight rather than guidance in the moment.

A new standard for branding

Branding must rise to the same standard of accountability that performance marketing has enjoyed for years. That requires:

  • Unified measurement across screens and channels, not isolated snapshots
  • Living feedback loops that enable mid-flight optimisation, not post-mortems
  • Business-relevant signals such as attention, preference and intent, not just impressions and viewability

The role of brand intelligence

At WallyMatters, we believe the new operating model for branding is defined by brand intelligence. Our platform integrates predictive modelling, cross-channel activation and real-time validation into a single, unified system. It allows marketers not just to measure outcomes, but to steer them — impression by impression.

This is not about turning brand marketing into performance. It is about modernising branding itself: measurable, accountable and strategically defensible.

Why leadership demands it now

Boards have made the mandate clear: brand investments must prove their worth. The winners will be those who move beyond lagging indicators to real-time intelligence, turning branding into a discipline as rigorous as performance.

Moving forward together

The question is: how ready are we as an industry to embrace this shift?

  • Are brand lift insights part of every campaign briefing, or still an exception?
  • Do your teams have feedback loops that allow mid-flight optimisation?

If the answer is no, then it’s time we start a conversation.

Let's connect

Curious how WallyMatters could unlock brand impact for your team? Let's take 20 minutes to show you what's possible.